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Direct Access and Referral Barrister.
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Ministry of Justice investigates Claims Management firm

Jeremy has been instructed to advise a Claims Management firm who is being investigated by the Ministry of Justice in respect of alleged breaches of the Compensation (Claims Management Services) Regulations 2006 √جª¬ø and the Conduct of Authorised Persons Rules 2013(2)√جª¬ø.

New rules, with which all businesses authorised to provide regulated claims management services must comply, came into force on 1 April 2013. The Conduct of Authorised Persons Rules 2013 replace the Conduct of Authorised Persons Rules 2007.

Rules

The Rules are made by the Claims Management Regulator, who is responsible for regulating businesses that handle certain types of claims for compensation in relation to personal injury, financial products/services (such as mis-sold payment protection insurance), employment matters, criminal injuries, industrial injuries disablement benefit and housing disrepair. They are set out in two parts:

• general rules—general principles for the conduct of the business and its compliance with applicable laws and regulations

New rules, with which all businesses authorised to provide regulated claims management services must comply, came into force on 1 April 2013. The Conduct of Authorised Persons Rules 2013 replace the Conduct of Authorised Persons Rules 2007.

Rules

The Rules are made by the Claims Management Regulator, who is responsible for regulating businesses that handle certain types of claims for compensation in relation to personal injury, financial products/services (such as mis-sold payment protection insurance), employment matters, criminal injuries, industrial injuries disablement benefit and housing disrepair. They are set out in two parts:

• general rules—general principles for the conduct of the business and its compliance with applicable laws and regulations

• client specific rules—including requirements in relation to advertising, marketing and soliciting business; taking on business;

and representing a client
Principles

1. A business shall conduct itself with honesty and integrity.
2. A business shall conduct itself responsibly.
3. A business shall be directed by people with the necessary competence.
4. A business shall ensure that any staff or other people working on its behalf have the necessary training and competence to
perform their duties.
5. A business shall observe all laws and regulations relevant to its business. √جª¬ø

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